The unit you rent is secured with your lock and your key – only you can decide who has access to your unit and who doesn’t. It’s our policy never to give anyone who isn’t on your rental agreement access. We feel this is a vital step to ensure the security of your items. However, you are free to divulge your unit number, key, and gate-code access to anyone of your choosing. We ask you to make sure that you’re comfortable with them accessing your unit. You can also fill out an Authorized User Privileges form, which permits us to give access to anyone included on your list. If you’d like to remove anyone included on this list, you must do so in writing.