FAQs

ANSWERS TO YOUR FREQUENTLY ASKED QUESTIONS

When it comes to storing your personal or commercial belongings, Stone Key (Blackburn) understand that you may have a few questions! You can explore our storage tips and FAQs below, where we have tried to answer any questions you might have regarding our storage solutions. With sites in Blackburn , our friendly team are always available to answer your queries and offer helpful storage tips.

We accept Visa, MasterCard, PayPal, Discover, cheques, cash and Bacs. We also accept payments online once you are a tenant. We do receive credit card payments over the phone if you have already submitted a written authorisation form. If you’d like to send payments over the phone, call all our office, and we’ll email you the form. Automatic billing is available with a form on file as well.

You can get a quote for a storage unit online or over the phone. To reserve a storage unit please call us. Please note: the only way to complete the rental agreement is in person at one of our facilities. This is for your protection as well as the protection of others.

Rent your unit for as long (or short) a period as you need! We offer month-to-month leases and charge in one-month increments. Our goal is to make your storage experience as simple and easy as possible.

The unit you rent is secured with your lock and your key – only you can decide who has access to your unit and who doesn’t. It’s our policy never to give anyone who isn’t on your rental agreement access. We feel this is a vital step to ensure the security of your items. However, you are free to divulge your unit number, key, and gate-code access to anyone of your choosing. We ask you to make sure that you’re comfortable with them accessing your unit. You can also fill out an Authorized User Privileges form, which permits us to give access to anyone included on your list. If you’d like to remove anyone included on this list, you must do so in writing.

If the storage size you need is available at one of our facilities and you can provide a valid I.D. and payment method, you can rent it. If you have questions regarding which size is right for you, please review our storage unit size guide to calculate the storage space you need. If you have any additional questions regarding unit sizes, storage types, or prices, please don’t hesitate to contact one of our storage consultants at any one of our facilities (preferably one close to you). Alternatively, you can drop by one of our local storage facilities and ask for a tour!

Stone Key is a self-service storage company that provides a variety of storage unit sizes and types for personal, business, and recreational storage use. If you’re looking to clear up some much-needed space at home or find yourself with limited space to hold essential business items, Stone Key is your perfect partner. We offer clean, secure storage solutions at competitive prices.

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